man picking up a voip business phone in austin

What To Look For When Choosing A VoIP Provider

In the digital age, communication is the lifeblood of any successful business, and Voice over Internet Protocol (VoIP) has emerged as a cost-effective and feature-rich alternative to traditional phone systems. By leveraging the power of the internet, VoIP enables businesses to transmit voice calls, video conferencing, and other forms of communication over IP networks, revolutionizing…

Can a Business Record Phone Calls?

The practice of a business recording phone calls can be a tricky matter to navigate. While businesses are legally allowed to record their customers and their employees in all 50 states, consent is a major factor in whether a not a business can pursue this action. There are a multitude of laws and statutes that influence the practice of recording.