Even though the issue of privacy is a controversial topic these days, security cameras and telephone systems for small businesses can be an important necessity in keeping it financially secure and safe. Here are a few reasons for business owners to consider installing both a security camera system and a telephone system.
Why is it Important to have a Telephone System for a Small Business?
Small business owners may hold off on getting a commercial telephone system or security cameras due to the popularity of cellphones in the office. Using only cell phones for business communication can make it challenging to maintain consistency in communication and hold employees accountable for work. Compensation and non-unified address books and phone numbers can further complicate it.
Business Telephone Systems Lower Costs
With a telephone system in place, business owners can pool the costs of using phones in a single bill, rather than spreading it across multiple mobile companies and multiple billings. The economy of scale drives your expenses down, especially when you use a cloud-based or VoIP small business telephone system. This is a far more cost-efficient approach to communication than traditional PBX options.
A Commercial Telephone System Gives Business Owners 24/7 Reliability
Customers don’t want to deal with businesses that are difficult to reach. What does it look like when somebody calls in and gets someone’s personal voicemail, a line filled with static or no answer at all? You damage that hard-won trust that you build up with your audience. A small business phone system provides a reliable foundation for your customers, clients, vendors and other parties that need to get in touch.
Telephone Systems are Easy to Use and Install
Everyone in the company uses a single, straightforward tool for their calls. You can get everyone on the same page and streamline business processes for better productivity. They’re also great if a business is expanding. Success in small business usually leads to an expanded infrastructure. Scaling is a common area where companies end up with problems if they grow too quickly for their technology and communication tools. A small business phone system in the cloud keeps up with your expansion, even if you weren’t expecting the boost.
A Telephone System Provides Call Reporting
Data is an important part of making the most out of your available resources. When everyone in the office uses their own mobile phones, you have no way of accessing this information and learning from it. A business phone system gives you call reporting and other analytics tools that give you insight into how your employees use the system, call recordings, the length of calls and how quickly they get answered.
It’s important to not overlook the use of a telephone systems for a small business. It makes a big difference in the way your customers look at you, as well as your overall productivity levels.
Should a Small Business Install Security Cameras?
A Surveillance System for Security Enhancement in Small Businesses
Break-ins and theft could be a big problem for small business owners, especially if it concerns employee theft and fraud. Installing a security camera system can help deter unwanted activity, as the presence of visible cameras and the awareness of ongoing video recording can discourage potential wrongdoers. Additionally, signage indicating that the premises are monitored by security cameras can further enhance the deterrent effect.
An Indoor Business Surveillance Systems Can Improve Business Operations
Employees who may be new, untrustworthy, or tempted to commit theft will also be discouraged if they know they are being recorded. It can also make them more efficient at their job and less likely to slack off. Business owners will have a better idea of which employees are playing hooky, giving away products for free, or texting when they should be working. Boosting employees’ productivity boosts profits, so a security camera system can help small business owners run a better business too.
Security Cameras Help in Cases of Workplace Violence or Sexual Harassment
Business owners sometimes have to deal with cases of workplace violence and sexual harassment, and although it’s never easy to hear both sides of the story, having a video record can help determine what happened and set the facts straight. Setting up a security camera system shows that as a business owner, you care for your employees’ well being, so that in case something does happens, it will be easier to respond to the issue with evidence. A surveillance system in the workplace can discourage and prevent that sort of behavior from starting if employees know their actions are being watched.
If you’re a small business owner and are interested in seeing how a video camera surveillance system or telephone system can benefit your small business, get in touch with us today. We’re located in Austin, TX and can help get your business the technology it needs to communicate better.